On December 17th with the help of Microsoft I fixed the problem where 7 of my files, Word & Excel, had small padlock icons against the left hand side of the file icon.
This was a problem I had discovered on December 4, 2009.
I know that quite a few are having this problem because I get at least five hits a day, on this blog, with people doing a search on ‘padlock on icon’.
Well today I discovered to my dismay that the problem is back. This time just 2 files.
Yes, these 2 files were part of the 7 that originally had the problem. But there is a reason for that.
As I had originally stated in my December 4, 2009 post, the 7 files that ended up with the padlock icon were the FIRST 7 files in one of my folders.
This time … just the top 2 files.
So that definitely is a clue. The padlock appears because the ‘permissions’ for that file got screwed up; i.e., SOMEBODY screwed up the permission settings. But whoever is doing it … is doing it starting at the first file in a particular folder.
A THEORY & A COINCIDENCE
OK. I have a THEORY. Check it out.
Why this particular folder? I had a hunch. I checked it out. Hunch is good. I EXTENDED, as is my right, my Windows 7 LIBRARY structure. I added my OWN categories … on top of the default ‘documents,’ ‘music,’ ‘pictures,’ & ‘video.’ I added a new a new called ‘Popes’ — given that I am a papal historian.
The folder that is getting corrupted is the FIRST FOLDER in my ‘Pope’ category … within the Library hierarchy. That is my theory. IF you are experiencing this problem can you check to see if my theory might have a basis. Thank YOU.
I first discovered the problem on December 4th. I saw it again TODAY, January 4th. Is this related to the 4th? Some Windows 7 service that kicks in every 4th? Don’t know. But, an intriguing coincidence.
FIXED THE PROBLEM AGAIN. USING MY STEPS
Good news. I fixed the icons … again … using the steps I outlined in my post.
I could not remember the exact steps and I wanted to make sure that the steps I documented were correct. They appear to be. They worked. Yes, I still had to look around. IF you have problems with these steps let me know. I will SEE if I can elaborate.
But, this really is a Microsoft issue. I know others are having this problem. Come on MSFT, give us an UPDATE to fix it. As I said, just 2 days ago, we are SHORT on Windows 7 updates.
I am sure this is a Windows 7 BUG. That Microsoft support knew exactly how to fix it lends me to believe that they were well aware of this problem by the time I reported in on December 4th.
OK. I did a major ‘tidy-up’ of my system last night. Ran System Mechanic 9.5.3 multiple times. Got it to fix the registry problems and compress the register. Made it defrag my drives twice. But I also defraged them using Windows 7.
Is it the defrag that messes up the permissions … resulting in the padlock icon.
So ‘clues’ I am working on:
- Happened each time on the 4th of the month
- The first few files in the first folder that I have included in a customized Windows 7 Library
- Happened after I did significant ‘tidy up’ of my system using Windows 7 tools and System Mechanic 9.5.3
If you can help, so much the better … but the ball, however, is firmly in Microsoft’s court.
Thanks. Hope this helps. Cheers.